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Monthly Archives: November 2012

ASK. LISTEN. TALK. gaining ground in Canadian healthcare

As I reflect back on 2012, one thing is abundantly clear: ASK. LISTEN. TALK. is alive within the Canadian health care system. At the Canadian...

Ask the Ethicist: Year in review

The past year saw some significant events for ethics in healthcare practice, touching on the beginning and end of life, and its quality –...

Doctors: Pay lower taxes and keep more of your earnings now

Do you provide your professional medical services directly to a health care institution rather than through a corporation you control? If you do, you...

Liquid gold: Early delivery of mom’s milk gives NICU babies the best chance at...

Oral Immune Therapy (OIT) is a continuous quality improvement (CQI) initiative designed to provide early colostrum to babies in the NICU. It was implemented...

Trillium Diwali raises $800,000 for life-saving endoscopy services

In 2002, recognizing the rich diversity of the community and the value that each culture places on good health, community roundtable meetings were initiated...

Patient Experience Taskforce makes patient satisfaction a priority

Windsor Regional Hospital (WRH) is on record for providing Outstanding Care - No Exceptions!  One of its core indicators is to improve patient satisfaction....

Executive patient experience rounds put patients first

Most people would agree that the last place they want to be is in the hospital. But unfortunately, there comes a point in everyone’s...

Retired? Dr. Neville Poy is a whirlwind of activity

Dr. Neville Poy put the scalpel down 16 years ago but remains on the cutting edge of giving back to the community. Befittingly, the Order...

The Summit for Sinai Adventure: Dig deep, find courage, raise money

An innovative new fundraising event was launched this year by Mount Sinai Hospital’s Foundation called Summit for Sinai. The adventure ― led by passionate...

What is “the patient experience?”

In hospitals, many of us are prone to a disorder known as “bright shiny object syndrome.”  We doggedly chase the latest management system or...

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