Good is the enemy of great

  Brant Community Healthcare System (BCHS) has many things of which we can be proud, yet these are only a part of what it takes...

Branding from the inside out

As a health care provider, your organization’s brand should be much more than a recognizable name and an attractive logo. It should reflect what...

Providence’s transformation improves patient flow and access

Listening to the people we care for – and responding to the changing needs of the times – is part of the rich history...

A health system for the future

We often compare our health system to the United States and United Kingdom. But why compare to countries with systems that are not better...
Dr. Robert Halpenny is the President & CEO of the Interior Health Authority in British Columbia.

Embracing opportunities for better patient care

As a young man playing hockey, I came to the realization that I was more interested in practicing medicine than receiving healthcare for my...

Embracing change and quality improvement

I have worked at St. Michael’s Hospital for more than 30 years, first as a practising physician, then on the executive team, and now...

Shared accountability and stakeholder engagement pave path to success

When I arrived at York Central Hospital a little over a year ago, the hospital was in the midst of a major transformation. The...

Reflecting on 150 years of care

For the past year, we’ve been celebrating our 150th anniversary at Providence Care. In 1861, four religious women from Montreal arrived in Kingston to...

Getting ‘in line’: The journey to organizational focus

In health care, we all know that change is constant and that our structures, decision processes and ways of leading are evolving. What worked...

Creating a culture of innovation in senior health care

We are on the threshold of a new era: an unprecedented shift in global population aging, with the number of persons over the age...

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