Featured

Healthcare that (almost) makes house calls
Healthcare that (almost) makes house calls

Tele-counselling offers greater flexibility,” says Susie Hamilton, counsellor in the Cancer Centre’s Supportive Care Program at TBRHSC. At the request of one of her out of town patients, Hamilton investigated the possibility of having their appointments via the Ontario ...


Hospitals weigh-in on flu shot or wear a mask policies
Hospitals weigh-in on flu shot or wear a mask policies

More than voluntary and less than mandatory: What some hospitals have learned so far about implementing ‘get a flu shot or wear a mask’ policies This is the second article in a three-part series examining how hospitals approach internal communications. Hospitals ...


Patient satisfaction is served
Patient satisfaction is served

Runnymede Healthcare Centre patient, Barbara (left) tries the hospital’s new thickened tea with Monique, speech-language pathologist. Patient experience surveys in Ontario consistently find a link between satisfaction with hospital food and overall patient satisfaction. Comprised of different backgrounds, cultures and ...

Posted: November 18, 2014|Featured, Patient Care|0 comments

Meal-time patient hand hygiene initiative shows promise
Meal-time patient hand hygiene initiative shows promise

Sheila Chartrand from infection control and Francine Maurice from food services team up to make sure a QHC patient has clean hands before he enjoys his meal. The recently launched meal-time patient hand hygiene initiative at Quinte Health Care (QHC) ...


A comprehensive approach to enhance patient experience
A comprehensive approach to enhance patient experience

Gordon Newman, Osler Patient Experience Advisor. When Gordon Newman was invited to join William Osler Health System’s (Osler) Patient Experience Advisory Committee, he eagerly accepted. As a former patient, Gordon knew his experiences could be used to help inform and ...

Posted: November 12, 2014|Featured, Patient Care|0 comments

How one hospital made hand hygiene rates soar
How one hospital made hand hygiene rates soar

RVH has made significant efforts to improve hand hygiene through several creative initiatives including the Bug Busters campaign, which was recognized by the Health Care Public Relations Association for communication excellence. Royal Victoria Regional Health Centre (RVH) takes its commitment ...


Measuring the quality of client and family engagement
Measuring the quality of client and family engagement

Engaging clients and families in meaningful ways – like children’s advisory council’s review of the inpatient menu – is important to Holland Bloorview Kids Rehabilitation Hospital. The hospital developed an innovative tool to measure the quality of our partnerships ...

Posted: November 5, 2014|Featured, Patient Care|0 comments

First hospital in Canada with completely paperless medical record system
First hospital in Canada with completely paperless
medical record system

Ontario Shores physicians Dr. Ilan Fischler and Dr. Tam showcase the various features of the EMR to evaluator Pate Wise, VP, HIMSS. Advancing care for people with a mental illness is paramount for Ontario Shores Centre for Mental Health Sciences ...


Top 10 new and emerging health technologies: Are they game changers?
Top 10 new and emerging health technologies: Are they
game changers?

  The original research and successful world first application of ex vivo lung perfusion technology was led by Dr. Shaf Keshavjee and Marcelo Cypel at Toronto General Hospital. The ex-vivo system they developed first allowed surgeons an opportunity to assess ...


Drug infusion system enhances patient safety
Drug infusion system enhances patient safety

New drug infusion technology at McMaster Children’s Hospital means young patients like David receive the medication they need, in the most appropriate setting. Since he was seven months old, David Lingisi has made regular trips to the hospital – sometimes ...

Posted: October 30, 2014|Featured, Patient and Staff Safety|0 comments

More News