Bilingual Client Services Managers, Bilingual Care Coordinators/Case Managers

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Company Name CCAC
Location GTA, Canada
Date Posted Jan 04, 2013
Category Management
Job Type Full-Time


Be the expert
in ensuring the right care

Bring your specialized skills to our team

At Toronto Community Care Access Centre (CCAC),
we continually focus on new ways to deliver excellence and help clients and their families get the health care services and support they need. As we implement several innovative new programs, we are looking for Registered Nurses and Care Coordinators to play a key role in meeting the needs of Torontonians. Whether you're an RN wishing to explore case management while using your hands-on skills in a different kind of health care environment, or you're a nurse or other health professional looking to bring your expertise and interdisciplinary focus to a case management function, this is an exceptional opportunity to join our team. Registration or certification in good standing with the appropriate professional college or association is essential for all roles, as is the ability to work with culturally diverse groups.

Bilingual Client Services Managers - Your passion for community health care, 3 to 5 years of experiencing managing in a multi-disciplinary, culturally diverse health care environment, and strong operational management skills will drive your success in leading and managing change by contributing new ideas and new ways of delivering excellence. A bilingual relationship builder and people manager, you will oversee the ongoing management, planning and evaluation of case management and community health care coordination within your assigned area. A graduate degree (or equivalent) in Social Sciences, Nursing, Health Administration or a related field is expected.

Bilingual Care Coordinators/Case Managers - Every day in Ontario, people of all ages and backgrounds rely on our team of health professionals to ease their fears and act as their guide through a complex health care system. Using your clinical experience, case management skills and knowlege of health services in Ontario, you will conduct face-to-face or telephone assessments, explain relevant services, and coordinate and monitor their implementation to meet your clients' unique needs. You may work in a variety of settings to plan and coordinate care - the community, a local hospital or one of our offices - so be sure to indicate whether you have a preference. Applications welcome from experienced RNs, MSWs, OTs, PTs, RDs and SLPs.

Bilingual Mental Health RNs - A bilingual Registered Nurse with 2+ years of strong clinical
experience and knowledge of the school of mental health and addictions service system for children and youth, you're ready to be part of the exiting, recently launched School of Mental Health & Addictions Nursing Team. Along with providing health-related advice and strategies for parents, teachers and schools to build capacity in recognizing and addressing students' issues and needs in this critical area, you will help students and parents access services such as family
health care, community mental health and/or addictions agencies. English/French bilingualism is required.

Nurse Practioners, Palliative - You are a recognized relationship builder, fully equipped to work as part of an inter-professional model of palliative care in building capacity and competence in families, our diverse service partners, and physicians. With your deep understanding of the psychological needs of oncology and palliative care clients, and of Ontario's health care environment, you will provide diagnosis, treatment, pain and symptom management, counseling and coaching to clients - allowing for compassionate end-of-life care and the choice of death at home. Current registration as an RN Extended-Class (Primary Care or Adult) with the CNO is required.

Full position details are available online at If you are seeking a chance to truly make a difference in the lives of others as well as your own, please apply online at or send your resume directly to: Human Resources, Toronto Central Community Access Centre, 250 Dundas Street West, Suite 305, Toronto, ON M5T 2Z5. Fax: 416-506-1629.

Most Community Access Centres of Ontario are governed by the requirements of the French Language Services Act. We provide services in French and encourage applications from French-speaking candidates.

Toronto Central
Care Access

Centre d'acces
aux soins
du Centre Toronto

Greater Toronto's
Top Employers

Toronto Central CCAC Services are made possible through the funding support of the Toronto Central LHIN.

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