Decision Support Consultant

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Company Name Erinoak Kids
Location Mississauga, Canada
Date Posted Jul 19, 2012
Category Other Careers In Health Care
Job Type Full-Time


Centre for Treatment and Development

Full Time Permanent, North Sheridan 1 Site

ErinoakKids is currently seeking a dynamic individual to assume the newly created role of Decision Support Consultant.

Reporting to the Director, Quality, Utilization and Performance, the DS Consultant will use their advanced analytic skills and detailed content knowledge of client-related and other operational information to support evidence-based decision making and monitor performance related to ErinoakKids’ clinical services.

In this newly created role, the DS Consultant will provide decision support as well as data and statistical analysis using both quantitative and qualitative sources to enable the identification of internal system priorities and the developing and implementing of client care strategies to promote efficiencies and the delivery of high quality client outcomes.

The DS Consultant will also perform a key role in data compilation and manipulation and use multiple tools to present the data for performance analysis and evaluation.

Key Responsibilities:
• Analyze and interpret on information to support strategic planning, budgeting, restructuring and service optimization
• Coordinate/facilitate and support accessibility to and identification of data elements required for management purposes
• Act as liaison between clinical services management and Decision Support for reporting needs
• Provide consultative and analytical support regarding the timely collection, interpretation and presentation of data for planning, evaluation, and decision support
• Develop, implement, and maintain change control and testing processes for modifications to the decision support knowledge applications
• Develop and maintain departmental standards with respect to decision support system documentation, and change requests
• Develop knowledge of Meditech modules and data repository with a view to extracting data for decision support tools
• Ensure that decision support products and systems support MIS guidelines and best practice standards
• Develop and implement processes to ensure that data integrity is monitored and maintained
• Provide data and analysis for various ad hoc requests from clinical areas or related to projects, business cases and quality improvement initiatives

• University degree in health administration, health sciences, health policy or equivalent. Consideration will also be given to individuals with University/ Masters Degree in business, economics, statistics with health care experience
• Minimum of 5 years experience in Decision Support or similar function in a health care environment
• Experience working in a Meditech environment a requirement
• SQL database knowledge and query development
• Advanced user of Excel and Access
• Experienced with the Balanced Scorecard framework and Indicator development
• Effective written and verbal communication skills
• Strong presentation skills
• Strong data analysis and SPC skills
• Advanced problem-solving, and project management skills
• Able to work with minimal supervision, manage own time, and prioritize projects
• Knowledge of healthcare reporting requirements and funding methodologies an asset
• Strong aptitude for analysis, interpretation and attention to detail
• Demonstrated ability to prioritize and complete multiple assignments simultaneously and to adapt quickly to change
• Demonstrated delivery of customer service focus when working with internal and external clients

Interested applicants should submit a cover letter and resume to Pamela Loughlean, Human Resources at

Please quote the job title in the subject line. ErinoakKids is an equal opportunity employer.

ErinakKids - Small Steps. Giant Miracles

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