Program Lead, Partnering for Quality and Improvement Coach, Partnering for Quality

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Company Name South West CCAC
Location London , Canada
Date Posted Jun 18, 2012
Category Other Careers In Health Care
Job Type Full-Time

Description

Connecting you with care
Votre lien aux soins

South West
ccac
Community
Care Access
Centre

casc
Centre d'acces
aux soins
communautaires
du Sud-Ouest

The South West Community Care Access Centre (South West CCAC) is dedicated to supporting and enhancing the quality of life, independence, health and well-being of individuals in the communities we serve by offering a single point of access for community services and demonstrating leadership and excellence in community care. Located in Southwestern Ontario, the South West CCAC partners with clients and care providers, including hospitals, community support agencies, LTC homes and other to ensure appropriate care is available to clients.

The Partnering for Quality (PFQ) team is seeking two client-driven professionals to support our vision: outstanding care – every person, every day.

PROGRAM LEAD, Partnering for Quality
In this leadership position, the Program Lead will collaborate with key players to enhance the care delivery experience for individuals living with chronic conditions across the South West.

Specifically, you will be responsible for: developing and implementing system-level improvement initiatives, establishing and monitoring system wide quality measures; and coordinating resources including coaching support, facilitating learning opportunities and supporting linkages.

Qualifications: post graduate degree in healthcare, business administration and/or equivalent education and experience; excellent knowledge of Ontario’s health system including primary, acute, community and long-term care settings; good understanding of the role of provincial quality improvement organizations and initiatives (i.e. Ontario Health Quality Council, Centre for Healthcare Quality improvement, etc.); experience in a lead facilitator and project management role; experience in a leadership position; excellent public speaking and presentation skills; superior communication and group facilitation skills; in-depth knowledge of quality management frameworks and methodologies (i.e. Lean, Six-Sigma, Institute for Healthcare Improvement, etc.); and strong collaboration and change management skills.

Qualified candidates are encouraged to forward a resume via email to pl@hrassociates.ca by June 30, 2012.

IMPROVEMENT COACH, Partnering for Quality
As the Improvement Coach, you will be responsible for enabling, supporting and sustaining improvement efforts within the PFQ strategic and work plan.

Specifically, you will be responsible for: facilitating improvement initiatives, on-site coaching and performance monitoring; building health service provider organization capacity to drive continuous improvement initiatives through knowledge transfer of improvement tools, methodologies and change management strategies; identifying educational needs pertaining to initiatives and providing learning opportunities; and establishing and maintaining strong relationships with various stakeholders.

Qualifications: post graduate degree in healthcare, business administration and/or equivalent education and experience; excellent knowledge of Ontario’s health system including primary, acute, community and long-term care settings; good understanding of the role of provincial quality improvement organizations and initiatives (i.e. Ontario Health Quality Council, Centre for Healthcare Quality improvement, etc.); experience in a lead facilitator and project management role; in-depth knowledge of quality management frameworks and methodologies (i.e. Lean, Six-Sigma, Institute for Healthcare Improvement, etc.); and superior communication and group facilitation skills .

Qualified candidates are encouraged to forward a resume via email to ic@hrassociates.ca by July 18, 2012.

For more information, please visit
www.hrassociates.ca/swccac or call Sandra Fagundes at 1-866-598-1500, extension 223.

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