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The power of people: Enhancing the patient experience
The power of people: Enhancing the patient experience

A concert in the hospital enhanced the patient experience at Bruyere Continuing Care. As health care workers and leaders, it’s our job to provide expert, compassionate care to our patients. We go to school, get our credentials and apply these ...

Posted: November 13, 2014|Patient Care|0 comments

A comprehensive approach to enhance patient experience
A comprehensive approach to enhance patient experience

Gordon Newman, Osler Patient Experience Advisor. When Gordon Newman was invited to join William Osler Health System’s (Osler) Patient Experience Advisory Committee, he eagerly accepted. As a former patient, Gordon knew his experiences could be used to help inform and ...

Posted: November 12, 2014|Featured, Patient Care|0 comments

Telemedicine pilot improves withdrawal management care
Telemedicine pilot improves withdrawal management care

Pat Larson, Nurse Practitioner, performing a telemedicine consult. Photo credit: Kevin Holm. Since the late 1990s, the Ontario Telemedicine Network (OTN) has offered two-way videoconferencing to increase access to patient care and education for health care professionals and patients. However, ...


How one hospital made hand hygiene rates soar
How one hospital made hand hygiene rates soar

RVH has made significant efforts to improve hand hygiene through several creative initiatives including the Bug Busters campaign, which was recognized by the Health Care Public Relations Association for communication excellence. Royal Victoria Regional Health Centre (RVH) takes its commitment ...


I am the patient experience
I am the patient experience

I Am the Patient Experience is a grassroots effort at The Scarborough Hospital that aims to shift the culture of care to become truly patient-focused. Michael Stern is a fighter. For two years he had been fighting prostate cancer until ...

Posted: November 9, 2014|Patient Care|0 comments

Researchers create “black box” for use in operating rooms
Researchers create “black box” for use in
operating rooms

The black box is only for laparoscopic, or minimally invasive, surgeries that insert video cameras in thin plastic tubes into small incisions in the body. Researchers at St. Michael’s Hospital have developed a “black box” for use in operating rooms, ...


Enterovirus- D68: What you need to know
Enterovirus- D68: What you need to know

Enteroviruses cause a wide range of illness; most are associated with the common cold, but others are associated with lower respiratory tract, skin and mucous membrane, and central nervous system diseases. Enterovirus- D68 (EV-D68) is a previously rare enterovirus that can ...


Measuring the quality of client and family engagement
Measuring the quality of client and family engagement

Engaging clients and families in meaningful ways – like children’s advisory council’s review of the inpatient menu – is important to Holland Bloorview Kids Rehabilitation Hospital. The hospital developed an innovative tool to measure the quality of our partnerships ...

Posted: November 5, 2014|Featured, Patient Care|0 comments

Flu vaccines and Ebola relief – do we have duties to get and to give?
Flu vaccines and Ebola relief – do we have duties
to get and to give?

Kevin Reel is one of Hospital News' ethics columnists. His column appears quarterly. Over 40 years ago, philosopher and ethicist Peter Singer published an article called "Famine affluence and morality". The piece argued that we ought to give, generously, to ...

Posted: November 4, 2014|Ethics|0 comments

First hospital in Canada with completely paperless medical record system
First hospital in Canada with completely paperless
medical record system

Ontario Shores physicians Dr. Ilan Fischler and Dr. Tam showcase the various features of the EMR to evaluator Pate Wise, VP, HIMSS. Advancing care for people with a mental illness is paramount for Ontario Shores Centre for Mental Health Sciences ...