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E-sharing for better health

Knowledge sharing is a vital component of a strong health care system. That’s why at Accreditation Canada, we help organizations get the word out...

Defining the patient experience

You’d be hard pressed to find anyone who would choose a hospital stay over a trip to Disneyland. However, as Fred Lee controversially pointed...

Achieving distinction in trauma services

For some Canadians, a routine commute to work in the morning may end at a designated trauma centre, courtesy of a moment of inattention...

Commitment to quality and safety in ambulatory care services

The growth of ambulatory care services is having a dramatic impact on how health care is delivered in Canada. Better management of ambulatory care sensitive...

Leading the way in enhancing patient experience

Four years after adopting the Patient and Family Centred Care model and making it a cornerstone of our strategic plan, the Patient Family Advisors...

Entering into an exciting chapter of growth and renewal

Like many other hospitals across the province, William Osler Health System (Osler) is in the throes of a busy fall season. Between our strategic...

Focusing on the patient’s perspective

There are a number of players in the patient safety and quality improvement game, from governments to health care providers and everyone in between. ...

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