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Improving the patient experience with seamless registration

#Mackenzie Health is committed to continuously improving the #patient experience. With this in mind, the organization has improved its patient registration process to be...

Improving care for patients with complex conditions

For Anthony Bontje, a 86-years old Richmond Hill,ON resident who has a number of health challenges, including vascular disease, arthritis, lumbar stenosis and high...

Volunteer greeters enhance the patient experience

Like many health care providers, Mackenzie Health offers volunteer greeters to welcome patients and families as they enter the hospital as well as in...

First in Canada: Innovation Unit transforms care

Mackenzie Health is transforming care through the creation of an Innovation Unit, a first-in-Canada project which features a unique integration of advanced technology that...

Electronic mental health record transforms care

When treating patients requiring mental healthcare, caregivers need compassion, understanding and quick, complete and accurate access to previous treatment and health records.“Time is of...

Second MRI Offers Flexibility at Mackenzie Health

MRI scans have become vital diagnostic tools for hospitals around the world. Without exposing patients to radiation, MRI scans can show more precise detail and...

Mackenzie Health Helps Pioneer New Thyroid Surgery Technique

In early 2013, Barry Goldlist 61, a dentist from Thornhill, Ontario, thought he was battling a typical winter cold or flu. After finding a...

Improving the patient experience by reducing wait times

Improving each patient’s experience is a top priority at Mackenzie Health and thanks to a hospital-wide focus on reducing #wait times, the hospital is...

Welcoming Families to the ICU

At Mackenzie Health, volunteers pride themselves on being professional, welcoming and supportive. Nowhere is that more evident than in the hospital’s Intensive Care Unit...

Stepping toward recovery: Mental Health Day Hospital program

For months, Sharon had not been able to drive, take care of her home or continue her job as a teacher. Her anxiety had...

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