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Measuring the quality of client and family engagement

Woven into the fabric of Holland Bloorview Kids Rehabilitation Hospital is the client and family voice. To ensure client and family voices are integrated...

Better patient engagement through better technology

“What we see increasingly is that engaged patients have better outcomes.”  That statement may seem intuitive and grounded in common sense, but it is...

A personal plea for enabling patient engagement

I was recently asked to speak at a patient-experience forum. As a director for RelayHealth, a care coordination and patient engagement solution and as...

Patient-centred leadership: A call to action

When I arrived at Kingston General Hospital (KGH) four years ago, I was faced with a number of big challenges including the reality that...

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