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The power of the patient story

When it comes to healthcare, everybody has a story to tell. It could be about a really positive experience where excellent care was provided and...

What you need to know about the Patient Safety Institute

Patient safety doesn’t always get the kind of attention it deserves. The public is more often concerned with wait times and access to care than...

Focusing on the patient’s perspective

There are a number of players in the patient safety and quality improvement game, from governments to health care providers and everyone in between. ...

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