Patient Care

The power of people: Enhancing the patient experience
The power of people: Enhancing the patient experience

A concert in the hospital enhanced the patient experience at Bruyere Continuing Care. As health care workers and leaders, it’s our job to provide expert, compassionate care to our patients. We go to school, get our credentials and apply these ...

Posted: November 13, 2014|Patient Care|0 comments

A comprehensive approach to enhance patient experience
A comprehensive approach to enhance patient experience

Gordon Newman, Osler Patient Experience Advisor. When Gordon Newman was invited to join William Osler Health System’s (Osler) Patient Experience Advisory Committee, he eagerly accepted. As a former patient, Gordon knew his experiences could be used to help inform and ...

Posted: November 12, 2014|Featured, Patient Care|0 comments

How one hospital made hand hygiene rates soar
How one hospital made hand hygiene rates soar

RVH has made significant efforts to improve hand hygiene through several creative initiatives including the Bug Busters campaign, which was recognized by the Health Care Public Relations Association for communication excellence. Royal Victoria Regional Health Centre (RVH) takes its commitment ...


I am the patient experience
I am the patient experience

I Am the Patient Experience is a grassroots effort at The Scarborough Hospital that aims to shift the culture of care to become truly patient-focused. Michael Stern is a fighter. For two years he had been fighting prostate cancer until ...

Posted: November 9, 2014|Patient Care|0 comments

Measuring the quality of client and family engagement
Measuring the quality of client and family engagement

Engaging clients and families in meaningful ways – like children’s advisory council’s review of the inpatient menu – is important to Holland Bloorview Kids Rehabilitation Hospital. The hospital developed an innovative tool to measure the quality of our partnerships ...

Posted: November 5, 2014|Featured, Patient Care|0 comments

First hospital in Canada with completely paperless medical record system
First hospital in Canada with completely paperless
medical record system

Ontario Shores physicians Dr. Ilan Fischler and Dr. Tam showcase the various features of the EMR to evaluator Pate Wise, VP, HIMSS. Advancing care for people with a mental illness is paramount for Ontario Shores Centre for Mental Health Sciences ...


Top 10 new and emerging health technologies: Are they game changers?
Top 10 new and emerging health technologies: Are they
game changers?

  The original research and successful world first application of ex vivo lung perfusion technology was led by Dr. Shaf Keshavjee and Marcelo Cypel at Toronto General Hospital. The ex-vivo system they developed first allowed surgeons an opportunity to assess ...


Smoother transitions for patients living with mental illness
Smoother transitions for patients living with
mental illness

“We have a rapport. That’s what makes it work,” says Richard Merrick about the therapeutic relationship he has with TBRHSC Psychological Associate (Supervised Practice) Maria Jones. Richard Merrick knows how challenging it can be to make the transition from hospital ...

Posted: October 29, 2014|Featured, Mental Health, Patient Care|0 comments

Partnering for patients to make transitions seamless
Partnering for patients to make transitions seamless

Part of the design team working towards seamlessly transitioning patients from hospital to home. A patient’s transition from hospital to home is a critical time in their health care journey. While hospitals and community care services are there to help, ...

Posted: October 21, 2014|Featured, Health Care Policy, Patient Care|0 comments

Addiction treatments reach those who need it most
Addiction treatments reach those who need it most

From left: Leslie Ann Molnar, Social Worker/Mental Health Therapist, Dr. Meldon Kahan; Dr. Valerie Taylor; Dr. Inbal Gafni; Dr. Sheryl Spithoff. For Dr. Meldon Kahan, medical director of the Substance Use Service at Women’s College Hospital (WCH), the traditional model ...

Posted: October 17, 2014|Addictions and Drugs, Patient Care|0 comments

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