Clear communication contributes to successful health care. Language barriers can affect patient safety, informed consent, clinical outcomes and overall experience. As Canada’s health system serves increasingly diverse communities, hospitals and clinics rely on professional health care interpretation services to support accurate, timely and culturally...

As a health care leader, it is your job to navigate resource allocation and reduce administrative burden. Canada’s strict ICD-10-CA standards and workforce pressures have led administrators to look beyond in-house models. Outsourcing medical coding is an excellent option to enhance data accuracy and...