Innovative procurement at Southlake Regional Health Centre

By Jessie Boogaard and Melicent Lavers-Sailly Heather Stevens has rarely gotten a good break when it comes to her health. Even as a child, she remembers...

Dedicated pharmacists improve patient safety

Having a dedicated in-hospital pharmacist who can take the time to listen and educate has made a huge difference for William Knihnicki, a recent...

Reflecting on medical aid in dying for vulnerable persons

By Al Etmanski An obsession with ‘present mindedness’ wipes out concerns about past or future. ~ Harold Innis I count myself as lucky to have been...

Continuous improvement in connecting patients from hospital to home

By Yuki Wu Patients with chronic diseases require care that spans across the healthcare continuum, inclusive of care within the hospital, in the community and...

Families advance patient-centred quality and safety nationwide

By Robyn Cox When Adrienne Zarem and Alifa Khan, family leaders at Holland Bloorview Kids Rehabilitation Hospital, first joined the Family Leader Accreditation Group (FLAG)...

Choosing wisely: Up to 30 per cent of healthcare offers no clinical value to...

By  Karen Born and Paddy Quail Clinicians working in home and long-term are at the front lines of a tide of change in health...

How one Toronto hospital is taking action on overcapacity

By Erica Di Maio Imagine it's your vacation and you arrive at your sunny destination only to be told your room isn't ready. You sit in...

Cutting waste and getting lean in an emergency department

By Carly Baxter Coming face-to-face with some pretty grim statistics about its Belleville Emergency Department performance, leaders at Quinte Health Care (QHC) knew things had...

Putting an end to the “name, blame, shame” approach to error in healthcare

By Danae Theakston When things go wrong in healthcare, it’s easy to ‘name, blame, and shame.’ But it actually takes bravery and vulnerability for a...

Hardwiring accreditation for high reliability

By Mike Heenan Most of us who work in hospitals know the feeling you get when you’re reminded the next scheduled Accreditation Survey is just...

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