Patient Portal provides self-management tools to improve wellness


ROAM Patient Portal is an access solution that is used by hospitals, provincial health-care organizations and doctors’ offices for a wide range of applications including diabetes management, stroke prevention, smoking cessation and wellness initiatives. A recently released version of the ROAM Patient Portal increases access to care and reduces medical costs by providing secure online tools that put the patient at the centre of care.

The ROAM Patient Portal gives patients the self-management tools needed to improve wellness and chronic disease outcomes. The patient portal now features a toolkit that allows users to track activity, exercise, BMI, waist circumference, blood pressure, and blood sugar.  Patients can set goals, track progress, record and trend risk factors, access their educational materials and communicate with their health-care team. Health-care providers can use the toolkit to engage patients through initiatives such as wellness challenges, educational programs and online support groups.

The New Brunswick Heart Centre recently launched a region-wide Atlantic Cardiovascular Health Improvement Challenge using the ROAM Patient Portal.  Over 1,000 health-care workers will be participating in a five-month-long workplace wellness initiative to see how much they can improve important health parameters such as cholesterol, weight, waist circumference and blood pressure through healthy eating habits and exercise.  

Dr. Greg Searles, a Saint John-based cardiologist and leader of the challenge explains, “This program has the potential to impact lives in many ways.  It will be a fun way to help improve the overall health of employees in the participating centres, and will hopefully inspire others to try and do the same.” 

At least half of all consultations with family doctors and nearly three-quarters of all nights spent in hospital are attributed to Canadians with chronic health conditions. Health-care providers can use the patient portal to proactively communicate with a large number of patients, and monitor risk factors, and offer information and training where required for their patient population.  The online nature of the solution ensures access is available to all patients regardless of geography or time of day.