Providence Care among first in Canada to launch ePatient Record across services


Providence Care is going electronic – by implementing an ePatient Record across all of its services over the next two years. This marks Providence Care as becoming one of the first health service providers in Canada to implement an ePatient Record across not only hospital inpatient and hospital ambulatory care, but also long-term care home residents and community programs. This initiative is in keeping with Providence Care’s commitment to providing high quality, safe care.
Dr. John Puxty, Chief of Medical Staff at Providence Care says: “This new system will help physicians by providing accurate, timely information at the point of care to support better decisions around the care of the patient.” Dr. Puxty states that the ePatient Record will provide the right people with the right information in the right format at the right time.
The ePatient Record project will include improvements to both processes and electronic tools which will help increase patient safety and help support improvements in patient care. The development and implementation of this new system will require input, decisions and feedback from front-line staff. Clinical staff will be involved every step of the way, including doing clinical process modeling that will be used to shape the system to meet our needs. Training/education of all clinical staff will be a huge component of this implementation as clinical processes will be affected by interacting with and using an electronic patient record as opposed to a paper-based patient record.
When staff at Providence Care was first asked what the system could potentially do for them, they had the following to say: “Help clients…tell their story once.” “I would like to see all the Kingston hospitals and outreach programs be able to view the patients’ charts immediately when the patient presents themselves to one of the facilities.” “Save my time and perhaps one day save my life.”
Access to timely, accessible and relevant information through the ePatient Record system will benefit our staff, patients, clients, residents and community partners.