Rebecca Collier Doyle, University Health Network
As a member of the Peter Munk Cardiac Centre (PMCC), Rebecca’s role is the TAVI, MitraClip/Triclip, and Mitral Valve-in-Valve Coordinator. I am continuously impressed by Rebecca’s approach to patient care—always placing the needs of patients and their families at the center of everything she does.
Her role is complex, requiring daily collaboration with clinical professionals across multiple departments, programs, and hospitals. Through her kind approach, she ensures that patients and their family members experience a smooth journey as they move toward their procedure date. Feedback from her colleagues and patients paints a clear picture of what an exceptional nurse Rebecca is.
One of her colleagues shared:
“It is rare to find someone as hardworking as Rebecca. What is even more special is to find someone who cares so much about each and every patient interaction. She comes to work every day ready to give her best. She puts her heart and soul, as well as her many talents, into her job. It’s been a privilege to work with Rebecca for the last several years and to witness firsthand the dedication and quality of patient care that comes through when you truly love the work you do.”
Rebecca’s dedication shines through in her persistence to find answers and advocate for urgent follow-ups when necessary. A physician within the PMCC notes:
“Rebecca is so altruistic, you can’t say ‘no’ to her. There is a kindness and a warmth to her that’s unlike any other nurse I’ve worked with. Her kind approach is what makes her so effective in her role.”
Rebecca’s patients and their families recognize her profound nursing abilities. She has received numerous letters of gratitude, including:
“I wanted to take a moment to express my gratitude for your exceptional coordination during my mother’s recent procedure. The procedure went smoothly, and she is now in the process of recovering. Your professionalism and compassion throughout the entire process did not go unnoticed. Your ability to navigate such a complex situation with ease helped to alleviate some of the anxiety surrounding the day. Your clear and timely communication, as well as your attention to detail, truly set you apart. My family and I are incredibly grateful for all that you have done. UHN is fortunate to have someone like you who embodies healthcare excellence, particularly in the front-line staff who set their organization apart from the rest. Rebecca should be commended for her dedication, professionalism, and compassion.”
“Hi Rebecca, I wanted to make sure that I thanked you for setting up and organizing my MitraClip procedure. For a variety of reasons, it took me over two years of advocating for myself and help from people like you to get my life back with this procedure, and I would like to make sure that you know how much you and your colleagues as well are appreciated. When facing health challenges, it really helps to have someone like you be so pleasant to deal with. It means a lot. Thank you again and hopefully, I won’t require your services in the future!”
Rebecca is one of the most exceptional nurses I have had the privilege of working with. She proactively leads departmental initiatives to enhance patient assessment and streamline processes, ensuring faster access to procedures. She works effectively with minimal supervision and seeks support appropriately when needed. Every effort she makes embodies the core value of the PMCC: putting patients first.
Rebecca Collier Doyle truly is a nursing hero and deserves all the recognition she receives. Thank you for taking the time to read Rebecca’s nomination and for your careful consideration.