HN Summary
• Culture of Zero Harm: Since 2019, Mackenzie Health has led a comprehensive cultural transformation toward “zero harm,” embedding patient safety, transparency, and accountability into every level of the organization through a five-part strategy focused on leadership empowerment, standardized processes, and open communication.
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Canada’s primary healthcare crisis has garnered news headlines and political attention, but an equally alarming crisis is ongoing in long-term care (LTC).
More than five years after COVID-19’s deadly sweep through LTC homes – exposing long-standing deficiencies in funding, infrastructure, infection control, staffing and working...