If the 5.7 billion hours of unpaid care provided by Canadians annually were to suddenly cease, our healthcare system would collapse before noon. Yet, this essential volunteer workforce operates largely in the shadows, fueled by love but running on fumes.
On a recent episode of The Gritty Nurse, I sat down with Amy Coupal, CEO of the Ontario Caregiver Organization (OCO), to peel back the curtain on this invisible crisis. The reality she described is not just a healthcare issue; it is an economic and societal emergency.
In Ontario alone, over 4 million people act as caregivers—a number projected to swell to 6.5 million within five years. Nationally, one in four Canadians is currently supporting a loved one. These aren’t just statistics; they are our neighbors, colleagues, and friends. Many are in the “sandwich generation,” simultaneously raising children and caring for aging parents, often while holding down full-time jobs.
However, the resilience of this volunteer workforce is cracking. According to OCO data discussed in our episode, a staggering 72% of caregivers report feeling burnt out to the point where they question their ability to continue. The financial toll is equally damning. Caregivers contribute an estimated $26 to $72 billion annually in unpaid value to the Canadian economy, yet they personally incur average out-of-pocket expenses of almost $8,000 per year.
The gaps in our system are widening. We rely on caregivers to bridge the distance between hospital and home, yet we offer them little infrastructure or support to sustain themselves. 43% of working caregivers have considered quitting their jobs due to the strain of balancing work and care. When we fail to support them, we lose valuable talent from our workforce and push dedicated individuals into poverty and mental distress.
So, how do we fix this?
First, we must recognize caregivers not as “visitors” in the healthcare system, but as essential partners in care. They hold the history, the context, and the continuity for patients. Second, we need robust public policy that includes direct financial support and a National Caregiving Strategy to standardize support across provinces.
Finally, employers must step up. Flexible work policies are no longer a perk; they are a necessity for recruitment and retention. As Amy noted, supporting caregivers isn’t just compassionate—it’s smart economics.
We will all likely be a caregiver or need one at some point in our lives. It is time we built a country that cares for the people who care for us.
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By Amie Archibald-Varley
The Gritty Nurse
