As the demand for quality care grows, so does the pressure on healthcare organizations to optimize their workforce management. According to the 2025 NUPGE-Abacus Health Care Survey, 89% of Canadians believe the healthcare system is in crisis, and 60% report struggling to access care due to staffing shortages. This concern is well-founded—Statistics Canada reported that in 2022, the number of unfilled healthcare jobs in Canada reached a record high of 95,800, more than double the vacancies recorded in 2019.
These figures highlight the urgent need for strategic workforce solutions to ensure Canadian healthcare organizations can meet patient needs effectively.
A REAL-WORLD WORKFORCE TRANSFORMATION STORY
Fred Douglas Society, a leading long-term care provider in Manitoba supporting over 600 seniors across 590 living spaces, recognized these challenges firsthand. Like many long-term care facilities, they struggled with managing the complexities of Canadian healthcare regulations while using an outdated system that could no longer adapt to their evolving needs.
Recognizing the urgency for change, they made a critical decision—invest in a new technological foundation to support their long-term growth. According to Greg Reid, CEO of Fred Douglas Society, this shift will “bring a transformative level of efficiency to our HR, payroll, and scheduling operations”.
KNOWING WHAT TO LOOK FOR
Many healthcare organizations recognize that their workforce management technology isn’t fully optimized, yet navigating the vast array of systems for scheduling, HR, payroll, compliance, attendance, and reporting can be overwhelming.
The first step? Understanding what your organization truly needs.
Fred Douglas Society identified key priorities for their new solution:
- A unified platform integrating scheduling, payroll, and HR management.
- Automated compliance features ensuring shift assignments and pay align with collective agreement rules, improving regulatory adherence and staff well-being.
- Real-time workforce analytics for overtime, attendance, and shift replacements, enabling smarter planning.
- Automated scheduling and auto-call features to fill shifts quickly without manual outreach—reducing scheduler stress and ensuring quality resident care.
FINDING THE RIGHT FIT FOR CANADIAN ORGANIZATIONS
Fred Douglas Society understood that investing in this type of technology is no longer optional but essential for sustaining healthcare services and improving resident care. They found exactly what they needed in LGI Workforce Pro, an advanced workforce management solution that enhanced reporting, improved compliance, and streamlined shift management.
What sets the company apart is its deep expertise in Canada’s healthcare system and its 25 years of experience in workforce management. Unlike generic workforce tools, LGI Workforce Pro was built specifically for the realities of Canadian healthcare.
THE FUTURE OF HEALTHCARE WORKFORCE MANAGEMENT
Many healthcare organizations face critical decisions when selecting the right workforce management platform.
To gain insight into the decision-making process and key considerations from a healthcare organization’s journey, join the webinar “Healthcare Workforce Management: Finding the Right Partner.”
Date & Time: March 19th at 12:00 PM (EST)
Register now by clicking here: https://hubs.la/Q036ZnbG0
(After March 19th, the link will direct you to the webinar recording.)