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Southlake Health introduces new Emergency Department wait-time clock

HN Summary: • Southlake’s ED was originally built in 2003 to handle just over 80,000 visits a year. Today, it sees more than 120,000 visits annually, meaning a new patient arrives approximately every four and a half minutes. • As of September 2025, the average wait...

Putting patients first and enhancing ED communication

To improve communications and ensure patients feel supported from the moment they enter the emergency department (ED), Niagara Health has introduced a new Emergency Department Ambassador role at the Marotta Family Hospital. The pilot program, launched earlier this year, is part of Niagara Health’s broader...

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New emergency department experience reinvents patient care in Scarborough

Lai Chu didn’t know what to expect when a sudden knee injury led her...

Learning Health Systems strives to elevate patient-centred care

Summary: Vancouver Coastal Health (VCH) is advancing the adoption of Learning Health Systems, a framework...

Dementia resource consultant embedded in the ED enhances care

When older adults living with dementia arrive in the Emergency Department (ED), it’s not always because of a medical emergency. Often, it’s exhaustion, stress or caregivers who simply don’t know where else to turn. That’s where the DREAM program — Dementia, Resources, Education, Advocacy and Mentorship — comes in. Launched in 2024 through a partnership between Niagara Health and the Alzheimer Society of Niagara Region, DREAM places dementia resource consultants directly in EDs to support patients and families in real time. In just a few months, the program has helped more than 300 individuals and prevented over 100 unnecessary hospital admissions by connecting families with the right community supports.

Reshaping robotic rehabilitation

For individuals recovering from a stroke or spinal cord injury, restoring hand and arm...

Can the Hub Model solve Ontario’s healthcare woes?

Ontario’s healthcare system faces growing pressure from ED backlogs, physician shortages and a rising...

Compassion in aging: Celebrating a year of Southlake’s Acute Care of the Elderly Unit

When Southlake Health first opened over a century ago, the population it served looked...

Where Art Meets Care: Immersive Soundscape Brings Comfort to Patients

Experience calm and comfort at Royal Victoria Regional Health Centre’s Hudson Regional Cancer Centre with Between Leaf & Light—a 43-minute immersive soundscape of birdsong by artist Scott Rogers and CMBT. This unique installation transforms waiting areas into soothing spaces for cancer patients.

AI receptionist answers the call for busy medical clinics

Hospital patients/family members test drive AI phone software co-created by HHS doctor. A Hamilton Health...

AHEAD Program bridging gaps in pulmonary fibrosis care across Canada

If he didn’t have a nurse educator in his Winnipeg office, community-based respirologist Dr....

Indigenous Wellness Centre helping build trust in health care system

It’s a space for the community built by the community. A first-of-its kind Indigenous Wellness...

Cancer care enhances patient and caregiver well-being

Healthcare professionals play a critical role in guiding patients through the complex journey of...

Complex care patients can benefit from immersive virtual reality for pain control

Immersive virtual reality lets users step into another world, and more importantly, in some...

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Colour coding what’s happening in the tumour microenvironment

HN Summary • Revealing the hidden tumour environment: Dr. Ralph DaCosta’s team at UHN’s Princess...

CABHI’s Ignite Program Now Open to Drive Innovations in Aging and Brain Health

The Centre for Aging + Brain Health Innovation (CABHI) has officially launched a new...

Youth opioid use rising

Youth opioid use is increasing in Canada, as are related emergency department visits and...

Canadian doctors call on Ontario government to reconsider new residency policy

The Canadian Medical Association and the College of Family Physicians of Canada are adding...