HN Summary:
• Southlake’s ED was originally built in 2003 to handle just over 80,000 visits a year. Today, it sees more than 120,000 visits annually, meaning a new patient arrives approximately every four and a half minutes.
• As of September 2025, the average wait...
To improve communications and ensure patients feel supported from the moment they enter the emergency department (ED), Niagara Health has introduced a new Emergency Department Ambassador role at the Marotta Family Hospital.
The pilot program, launched earlier this year, is part of Niagara Health’s broader...
When older adults living with dementia arrive in the Emergency Department (ED), it’s not always because of a medical emergency. Often, it’s exhaustion, stress or caregivers who simply don’t know where else to turn.
That’s where the DREAM program — Dementia, Resources, Education, Advocacy and Mentorship — comes in. Launched in 2024 through a partnership between Niagara Health and the Alzheimer Society of Niagara Region, DREAM places dementia resource consultants directly in EDs to support patients and families in real time.
In just a few months, the program has helped more than 300 individuals and prevented over 100 unnecessary hospital admissions by connecting families with the right community supports.
Experience calm and comfort at Royal Victoria Regional Health Centre’s Hudson Regional Cancer Centre with Between Leaf & Light—a 43-minute immersive soundscape of birdsong by artist Scott Rogers and CMBT. This unique installation transforms waiting areas into soothing spaces for cancer patients.